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Privacy Statement

This privacy notice advises how we collect and maintain your data during processing.

Personal Data

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

Scope

All data subjects whose personal data is collected, in line with the requirements of the GDPR.

Responsibilities

  • The Data Privacy Manager is responsible for ensuring that this notice is made available to data subjects prior to radius 360 Limited collecting/processing their personal data.

  • All Employees/Staff of radius 360 Limited, who interact with data subjects, are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to the processing of their data is secured.

Privacy Notice

Who are we?

radius 360 is a training company, located in Coggeshall, Essex.
Our Data Privacy Manager can be contacted directly here:

  • Name: Adrian Nash

  • Email: hello@radius360.co.uk

  • Telephone: 01376 337063

The personal data we may collect and process from you is:

  • The identity data we collect includes first name, last name, username or similar identifier

  • The contact data we collect may include land line phone number, mobile phone number, extension number, email address, company address, billing address, delivery address and postal address

  • The financial data and transaction data we collect to conduct business may include bank account details, details about payments and details of services you have purchased from radius 360

  • Your preferences in the marketing you receive from radius 360

  • Data you supply to us for business purposes

 The personal data we collect will be used for the following purposes:

  • To carry out business with our clients/suppliers in the matter of providing professional services

  • To verify identification of a data subject

  • To register candidates for qualification training

Our legal basis for processing the personal data:

  • The legal judicial process requires this information before it can act on your behalf
    Any legitimate interests pursued by us, or third parties we use, are as follows:

  • Third parties that may receive data are: website hosting companies, marketing software resources, other service providers, associates and HMRC.

Consent

By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified. Consent is required for radius 360 to process personal data and it must be explicitly given, except in those circumstances where processing is required to fulfil our contractual or legal obligations. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used.

You may withdraw consent at any time by contacting our Data Privacy Manager.

Disclosure

radius 360 will not pass on your personal data to third parties without first obtaining your consent. The third parties we use are vetted for security and are known suppliers with good reputation and may only receive your personal data for the following purpose(s) as part of the processing activities:

  • Producing profiles (psychometric and 360 style reports)

  • Registering you for a qualification

  • Sending course work for verification and/or moderation

Retention period

radius 360 will only retain your personal data for as long as necessary to fulfil the purpose for which it was collected, including for the purpose of satisfying any legal and accounting requirements. By law radius 360 is required to keep basic information about our customers for six years after they cease being customers for tax purposes.

Your rights as a Data Subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you

  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete

  • Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records

  • Right to restriction of processing – where certain conditions apply you have a right to restrict processing

  • Right of portability – you have the right to have the data we hold about you transferred to another organisation

  • Right to object – you have the right to object to certain types of processing such as direct marketing

  • Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling

  • Right to judicial review - in the event that radius 360 refuses your request under rights of access, we will provide you with a reason why. You have the right to complain as outlined below

All of the above requests will be passed on should there be a third party involved (as stated above) in the processing of your personal data.
If you wish to exercise any of your rights as a data subject, please contact our Data Privacy Manager.

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by radius 360 (or third parties as described above), or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority  - The Information Commissioner’s Office (ICO) - and radius 360. The ICO’s website can be viewed at www.ico.org.uk.

Online Privacy Statement

How we use your information

This privacy notice tells you how we, radius 360, will collect and use your personal data for the purpose of providing specific business services.

Why does radius 360 need to collect and store personal data?

In order for us to provide you with goods/services we need to collect personal data for correspondence purposes and in order for us to discharge the services as outlined in our proposal documents. Additional data we may collect and store could include but is not limited to: a private phone number for out of hours contact, home address, ethnicity, age, and unique learner number for the purposes of qualification registration which we are required to collect by the awarding authority (City & Guilds)

We are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

In relation to be being contacted for marketing purposes radius 360 will always request explicit consent.

Will radius 360 share my personal data with anyone else?

We may pass your personal data on to third-party service providers contracted to radius 360 in the course of delivering our services. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with radius 360 ’s procedures. If we wish to pass your sensitive personal data on to a third party we will only do so once we have obtained your consent, unless we are legally required to do so.

How will radius 360 use the personal data it collects about me?

radius 360 will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. radius 360 is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

Under what circumstances will radius 360 contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Can I find out the personal data that the organisation holds about me?

At your request, radius 360 can confirm what information we hold about you and how it is processed. If we hold personal data about you, you can request the following information:

  • Identity and the contact details of the person or organisation that has determined how and why to process your data; in some cases, this will be a representative in the EU

  • Contact details of the data protection officer, where applicable

  • The purpose of the processing as well as the legal basis for processing

  • If the processing is based on the legitimate interests of radius 360 or a third party, information about those interests

  • The categories of personal data collected, stored and processed

  • Recipient(s) or categories of recipients to whom the data is/will be disclosed

  • If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely; the EU has approved sending personal data to some countries because they meet a minimum standard of data protection; in other cases, we will ensure there are specific measures in place to secure your information

  • How long the data will be stored

  • Details of your rights to correct, erase, restrict or object to such processing

  • Information about your right to withdraw consent at any time

  • How to lodge a complaint with the supervisory authority

  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data

  • The source of personal data if it wasn’t collected directly from you

  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing

What forms of ID will I need to provide in order to access this?

radius 360 will accept the following forms of ID when information on your personal data is requested: Passport, driving licence, any other form of ID that leaves no doubt to you as the data owner.

Use of cookies

Our website uses cookies. We use cookies to gather information about your computer for our services and to provide statistical information regarding the use of our website. Such information will not identify you personally - it is statistical data about our visitors and their use of our website. This statistical data does not identify any personal details whatsoever.

We may also gather information about your general Internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.

 
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